PRIVACY STATEMENT & NOTICE OF PUBLIC RECORDS

Thank you for visiting the Citizens Property Insurance Corporation website. Citizens Property Insurance Corporation is the State's homeowners' insurance safety net. It was created by the Legislature in 2002 to offer property coverage to Floridians who have limited ability to secure property insurance in the voluntary market. Citizens is committed to protecting the privacy of customers personally identifiable information.

Choosing to Share Your Personal Information & Public Records

If you choose to share personal information, such as by sending a message or filling out an electronic form containing your personal information, we will use the information only for the purposes necessary to conduct Citizens business with you.

Please note that Florida's public records law requires that all information received in connection with state business be made available to anyone upon request, unless the information is subject to a specific statutory exemption.

Under Florida law, email addresses are considered public records. If you do not want your email address released in response to a public-records request, do not send electronic mail to Citizens. Instead, you may want to consider contacting us by phone or in writing. However, Citizens cannot guarantee that records of your phone calls and written correspondence will not be deemed to be a Public Record under Florida law.

Information We May Collect

We collect non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address, computer settings or most-recently visited URL. We may also ask you to provide certain non-personally identifiable information about yourself. Citizens Property Insurance Corporation does not collect any personal information about you when you visit our website, unless you affirmatively choose to make such information available to us.

Information is only gathered regarding the volume and timing of access to the website by collecting information about the date, time and pages you visited while at the website. This is done so that the content of the website can be improved. However, you can rest assured that your personal information is never identified.

TERMS OF USE

1. User's Acknowledgment and Acceptance of Terms

Citizens Property Insurance Corporation (referred to as "us" or "we") provides this web self-serve tool and various related services (together referred to as this "site") subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the "Terms of Use"), as well as any other written agreement between us (or your company). Amendments to this statement will be posted at this URL and will be effective when posted.

PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE.

BY COMPLETING THE REGISTRATION PROCESS AND/OR USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT WISH TO BE BOUND BY THE THESE TERMS OF USE, PLEASE EXIT THE SITE NOW. YOUR REMEDY FOR DISSATISFACTION WITH THIS SITE, OR ANY PRODUCTS, SERVICES, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS SITE, IS TO STOP USING THE SITE AND/OR THOSE PARTICULAR PRODUCTS OR SERVICES. YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THESE TERMS OF USE BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF THIS SITE. YOUR CONTINUED USE OF THIS SITE FOLLOWING THE POSTING OF ANY AMENDMENT, MODIFICATION OR CHANGE SHALL CONSTITUTE YOUR ACCEPTANCE THEREOF.

This website is owned by the Citizens Property Insurance Corporation. Except as stated herein, none of the material on this website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the Citizens Property Insurance Corporation. You also may not, without permission from Citizens Property Insurance Corporation, emulate any material contained on this website. Any unauthorized use of any material contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

2. Registration Data and Privacy

In order to access some of the services on this site, you will require a separate account and password that can be obtained by completing our online registration form, which requests certain information and data ("Registration Data") and maintaining and updating your Registration Data as required. By registering, you agree that all information provided in the Registration Data is true and accurate and that you will maintain and update this information as required in order to keep it current, complete and accurate.

You also grant us the right to disclose to third parties certain Registration Data about you. The information we obtain through your use of this site, including your Registration Data, is subject to our Privacy Policy, which is specifically incorporated by reference into these Terms of Use.

3. Security and Password

You are solely responsible for maintaining the confidentiality of your password and account and for any and all statements made and acts or omissions that occur through the use of your password and account, including any mail sent and any charges incurred. Therefore, you must take steps to ensure that others do not gain access to your password and account. Our personnel will never ask you for your password. You may not transfer or share your account with anyone, and we reserve the right to immediately terminate your account in the event of any unauthorized transfer or sharing thereof.

4. INFORMATION COLLECTED

We collect non-personally identifiable information about you in a number of ways, including tracking your activities through your IP address, computer settings or most-recently visited URL. We may also ask you to provide certain non-personally identifiable information about yourself .We do not collect any personally identifiable information about you unless you voluntarily submit such information to us, by, for example, filling out a survey or registration form.

5. USE OF INFORMATION, COOKIES & IP ADDRESSES

In general, we will only use the information you provide to us for the purpose for which such information was provided. We may also use this information to deliver to you information about your policy or our products. Your information may also be used to contact you when necessary. We use your IP Address to help diagnose problems with our server, and to administer our Web site. When you view our Web site we might store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a Web site as easily as possible. We use cookies to deliver content specific to your interests and to prevent you from reentering all your registration data at each connection.

6. SECURITY

Our site has industry standard security measures in place to protect the loss, misuse and alteration of the information under our control. While there is no such thing as "perfect security" on the Internet, we will take all reasonable steps to insure the safety of your personal information.

7. Disclaimer

THE INFORATION ON THIS SITE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE CITIZENS PROPERTY INSURANCE CORPORATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

The information on this website has been obtained from sources believed to be reliable but is not guaranteed. The information and/or estimates herein are subject to change without notice and the posting of information on this website does not imply that there has been no change in such information or the affairs of the State of Florida or any agency thereof since the date of posting such information. Citizens Property Insurance Corporation disclaims any responsibility or liability for any damages caused by viruses contained within the electronic files on this website.

Any addresses of or links to other websites, which may be contained herein, are given for the convenience of the user only. The Citizens Property Insurance Corporation has not participated in the preparation, compilation or selection of information on any other website, and assumes no responsibility or liability for the contents thereof.

Contacting us:

If you have any questions about this privacy statement, the practices of this site, you can contact us at customer.correspondence@citizensfla.com