Property Insurance Clearinghouse
: Learn how your agent can shop for your private-market property insurance options with Citizens' new Property Insurance Clearinghouse.
About My Policy
: Learn about your policy, premium, discounts and how to strengthen your home.
: Payment plans, mailing addresses and more.
: Learn how to earn discounts on your premium.
: Frequently asked questions and Opt Out Forms are available.
Citizens is committed to providing the best possible customer service to its policyholders. As part of that commitment, it adheres to the following:
Policyholder Declaration of Rights
, created by Citizens as part of its
Plan of Operation
. This document applies to all Citizens policyholders.
Homeowner Claims Bill of Rights
, created by the Florida Legislature. This document applies to any personal residential property insurance claim filed with any property and casualty insurance company operating in Florida.
Customer Sign In
Not Registered Yet?
To complete registration, you will need your policy number, and Citizens must have your current email address and phone numbers. Before beginning the registration process, contact your agent if you need to update any information on file with Citizens.
Manage myPolicy provides Citizens customers with
policy management tools.
should contact their agent directly for policy assistance.
Don't know who to call?
Payment address and more contact information...
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